Politique de confidentialité
Privacy Policy – Numoya Pet
This Privacy Policy describes how Numoya Pet collects, uses and protects your personal information when you visit numoyauk.com (the "Site") or make a purchase.
🔹 1. Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including:
- your web browser,
- your IP address,
- your time zone,
- and some of the cookies installed on your device.
As you browse the Site, we also collect information about:
- the pages or products you view,
- the sites or search terms that referred you to us,
- and how you interact with the Site.
We refer to this as "device information".
We use the following technologies to collect it:
- Cookies: small data files stored on your device or computer.
- Log files: track activity on the Site and record data such as IP address, browser type, internet service provider, referring and exit pages, and date/time stamps.
- Web beacons, tags and pixels: electronic files that record information about your browsing behaviour.
When you make or attempt to make a purchase, we also collect:
- your name,
- billing and delivery address,
- payment information (card details or other accepted methods),
- email address and phone number,
- and, if you order a custom name patch, the text you enter for it.
We refer to this as "order information".
"Personal information" covers both device information and order information.
🔹 2. How we use your personal information
We use your personal information to:
- process and ship your orders,
- handle payments and provide invoices or confirmations,
- communicate with you,
- detect potential fraud or unlawful activity,
- improve and optimise the Site (analysing user behaviour and advertising performance),
- and, where you have given us consent, send you personalised offers or marketing communications.
🔹 3. Sharing your personal information
We share your personal information only with trusted partners who help us run the Site and deliver our services:
- Shopify, which hosts our online store: https://www.shopify.com/legal/privacy
- Meta (Facebook and Instagram), for advertising measurement and targeting: https://www.facebook.com/privacy/policy
- Our fulfilment and delivery partners, who receive the name and address needed to deliver your parcel.
We may also disclose your information to comply with applicable law, respond to legal requests, or protect our rights.
🔹 4. Targeted advertising
We may use your information to show you personalised ads or messages. You can opt out of targeted advertising at:
- Meta: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Microsoft: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads
You can also manage your global preferences at https://optout.aboutads.info
🔹 5. Your rights
If you are in the United Kingdom, under UK GDPR you have the right to access the personal information we hold about you, request its correction, updating or erasure, object to or restrict processing, request data portability, and withdraw consent at any time.
If you are in the European Union, the same rights apply under EU GDPR.
To exercise these rights, write to 📩 numoyauk4@gmail.com. We will respond within one month.
If you are not satisfied with our response, you can complain to the Information Commissioner's Office (ICO) in the UK, or to your national data protection authority in the EU.
Please note that your information may be transferred to and stored outside the United Kingdom and the European Union (for example in Canada or the United States) as part of Shopify's operation.
🔹 6. Data retention
We keep order records for as long as necessary to meet our legal and accounting obligations. Marketing contact details are kept until you unsubscribe. You can request erasure by writing to numoyauk4@gmail.com.
🔹 7. Minors
The Site is not intended for anyone under the age of 18.
🔹 8. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory or operational reasons. The date of the last update is shown at the bottom of this document.
🔹 9. Contact
For more information about our privacy practices, or to make a complaint, contact us at:
📩
CFR digital
Last updated: 22 August 2026